NOTE: If you log into your email account at our web site, by entering your email address and password at the top, left part of the page, you do not need to use the instructions below. These instructions are for those who use an email program like Outlook Express, Netscape Messenger, or Eudora to send and receive email.

In order to send mail from your email program, you will need to make a change in your settings. Please follow the instructions for your particular email program below...

OUTGOING EMAIL SETTINGS:

• Outgoing Email User Name = (your entire email address)

• Outgoing Email Password = (same as your email password)

DETERMINING YOUR PROGRAM VERSION:

• Click Help at the top of your email program.

• Click About Outlook Express (or About Netscape, About Communicator, About Eudora, etc.).

• You should see your program version listed there.

• Click the OK button (or click the Back button in Netscape).

OUTLOOK EXPRESS:

• Click Tools at the top of Outlook Express, then click Accounts.

• Click the Mail tab at the top of the box that pops up.

• Click on your email account, to highlight it, then click the Properties button on the right.

• Click the Servers tab at the top.

• Check the box that says "My server requires authentication".

• Make sure that "Log on using Secure Password Authentication" is NOT checked.

• Click the Apply button at the bottom, then click OK.

• Click the Close button at the bottom.

NETSCAPE 4

• Click Edit at the top of Netscape, then click Preferences at the bottom of the list.

• Click on the "plus sign" next to Mail and Newsgroups on the left side of the box that pops up.

• Click on Mail Servers on the left side.

• On the right side, enter your entire email address in the space next to Outgoing mail server username.

• Click the OK button at the bottom.

NETSCAPE 6

• Click Tasks at the top of Netscape, then click Mail.

• Click Edit at the top of the Netscape Mail screen, then click Mail/News Account Settings.

• Click on Outgoing (SMTP) Server on the left side.

• On the right side, check the box that says "Always use name and password".

• Enter your entire email address in the space next to User Name.

• Click the OK button at the bottom.

EUDORA 5

• Click Tools at the top of Eudora, then click Options.

• Click on Getting Started on the left side.

• Check the Allow authentication box at the bottom.

• Click the OK button at the bottom.

OTHER EMAIL PROGRAMS

• If your email program is not listed, please click here to contact us.

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